Making it easy

Tuesday, 13 September 2016 by

I loved seeing a company thanking its workers for the comments and complaints they made in the suggestion box. How? First, by making it easy to fill them in! They left sheets of paper and pens next to the box. Secondly they also wrote “thank you” on the outside of the box. The other way

Open doors

Tuesday, 08 March 2016 by

Many companies feel very proud about having an open door policy, as they argue that anyone can walk in the HR’s office or talk directly o their supervisors to put forward a complaint. Indeed it is a positive policy, but the company should also provide workers for the opportunity to present complaints anonymously. For example,

Where is the suggestion box?

Tuesday, 02 October 2012 by

No worker should have to ask that question because it should be clear. It must be located in place that allows it to be visible, accessible and that ensures some privacy. How can you ensure they never forget where it is? How about if they have to follow footsteps on the floor? Create “a road”

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